Frequently Asked Questions
Welcome to SMSurWay's Frequently Asked Questions. Here we provide detailed answers to the most common inquiries about our bulk SMS platform, service features, pricing, and support. If you need further assistance, please contact our support team.
SMSurWay is a leading bulk SMS platform in Nigeria, offering reliable, cost-effective, and scalable messaging services to businesses of all sizes. We specialize in providing high-quality promotional SMS solutions that help organizations reach their customers quickly and efficiently.
Creating an account with SMSurWay is simple. Click on the Register button, fill out your details, and verify your email. Once your account is active, you can fund your wallet and begin sending SMS immediately via our web dashboard or API.
SMSurWay supports only promotional SMS messages. If you need to send SMS that will deliver to DND (Do Not Disturb) numbers, kindly register at teksms.com.ng. Tek SMS Nigeria delivers promotional SMS and also has a DND Smart Redirect feature to ensure your messages reach recipients on DND.
Yes, Sender ID registration is required only if you want your messages to be delivered via Airtel networks. The registration process typically takes about 3 weeks. For MTN, Glo, and 9Mobile networks, SMSurWay allows delivery using your customized Sender ID without the need for registration.
Our pricing is competitive and transparent. You pay per SMS credit, with discounts available for bulk purchases. Pricing may vary depending on the destination network and volume. Please visit our Pricing page for the most up-to-date rates and offers.
SMSurWay leverages robust telecom connections and reliable gateways to ensure your SMS are delivered within seconds to minutes, depending on network conditions and recipient location.
Currently, SMSurWay specializes in SMS delivery within Nigeria. For international SMS services, please contact our support team for tailored solutions.
SMSurWay offers dedicated customer support via email, live chat, and phone during business hours. We also provide extensive online documentation and tutorials to assist with platform usage.