Terms of Service
Welcome to SMS UR WAY (“we”, “our”, or “us”). These Terms of Service govern your use of our bulk SMS platform. By registering and using this platform, you agree to the terms outlined below.
1. Platform Use
Our service allows registered users to send bulk SMS messages via a user-friendly dashboard. The platform is accessible to individuals, businesses, and organizations who comply with Nigerian communication laws and guidelines.
2. No Refund Policy
Please note that we do not offer refunds for accounts that have already been credited. Once your wallet has been funded and SMS units are allocated, the transaction is deemed complete and irreversible. Kindly ensure accuracy before making payment or recharges.
3. Disclaimer of Network Liability
We are not a telecom service provider. Our platform connects to licensed telecom operators via secure APIs. Therefore, we are not directly responsible for network downtimes, message delays, or delivery failures due to operator-level issues.
However, we actively follow up with our providers to resolve service disruptions and provide timely updates and support to our users.
4. Acceptable Use
You agree not to use our platform for spam, illegal messaging, threats, fraudulent activities, or harassment. Sender IDs must be approved, and promotional messages must comply with Nigerian Communication Commission (NCC) guidelines.
5. Account Responsibility
You are solely responsible for safeguarding your login credentials and activity on your account. Unauthorized access or use should be reported immediately.
6. Suspension and Termination
We reserve the right to suspend or terminate any account found to be in violation of our terms, or that poses a risk to our service, infrastructure, or partners.
7. Changes to These Terms
We may update our Terms of Service occasionally. Continued use of the platform after changes are published means you accept the updated terms.
8. Contact and Support
For inquiries, technical support, or complaints, please contact our support team through your dashboard or email us at support@smsurway.com.ng.
Last updated: August 12, 2025