Welcome to SMSurWay

Your trusted platform for reliable, affordable bulk SMS in Nigeria.

Terms of Service

Welcome to SMS UR WAY (“we”, “our”, or “us”). These Terms of Service govern your use of our bulk SMS platform. By registering and using this platform, you agree to the terms outlined below.


1. Platform Use

Our service allows registered users to send bulk SMS messages via a user-friendly dashboard. The platform is accessible to individuals, businesses, and organizations who comply with Nigerian communication laws and guidelines.

2. No Refund Policy

Please note that we do not offer refunds for accounts that have already been credited. Once your wallet has been funded and SMS units are allocated, the transaction is deemed complete and irreversible. Kindly ensure accuracy before making payment or recharges.

3. Disclaimer of Network Liability

We are not a telecom service provider. Our platform connects to licensed telecom operators via secure APIs. Therefore, we are not directly responsible for network downtimes, message delays, or delivery failures due to operator-level issues.

However, we actively follow up with our providers to resolve service disruptions and provide timely updates and support to our users.

4. Acceptable Use

You agree not to use our platform for spam, illegal messaging, threats, fraudulent activities, or harassment. Sender IDs must be approved, and promotional messages must comply with Nigerian Communication Commission (NCC) guidelines.

5. Account Responsibility

You are solely responsible for safeguarding your login credentials and activity on your account. Unauthorized access or use should be reported immediately.

6. Suspension and Termination

We reserve the right to suspend or terminate any account found to be in violation of our terms, or that poses a risk to our service, infrastructure, or partners.

7. Changes to These Terms

We may update our Terms of Service occasionally. Continued use of the platform after changes are published means you accept the updated terms.

8. Contact and Support

For inquiries, technical support, or complaints, please contact our support team through your dashboard or email us at support@smsurway.com.ng.

Last updated: August 04, 2025